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Managing Building Maintenance Seminar
This program is designed for:
Area of Concentration-office buildings, apartment complexes (large and small scale), sports venues, large facilities, airports, etc. Maintenance managers, building managers, supervisors, non-maintenance directors accountable for maintenance, leads, maintenance support people and people who are in training for these positions.
Our promise for this program is that you and your staff will have a new and deeper understanding of how to effectively manage building maintenance. This understanding will translate into reduced costs of operation and higher levels of user/tenant satisfaction.
How to structure a cost saving project, Determine where you are and what changes are needed, How to set up a Work Order system, How to set up a PM system, Motivation tips and tricks, Samples of actual PM tasklists, How to estimate custodial work, How to conduct craft training, Increasing efficiency for small jobs
In-house courses have significant advantages in addition to saving money (over 5 people)
1. 100% of the course will pertain to your industry and your maintenance situation.
2. Can be adapted to your maintenance language and forms to be easily usable.
3. Special issues can be discussed on a confidential basis with the instructor.
4. Schedule to be convenient to your business cycle.
5. Use as a team building experience.
6. Create a shared a common language and vision for maintenance.
Agenda:
- Why manage maintenance and the Maintenance Fitness questionnaire
- Budgeting for Maintenance and housekeeping. Topics include: Budget Model, Formula for Maintenance budget development, case study, Zero based maintenance and Housekeeping budgeting.
- Get Maintenance Organized by: Set-up your property file system, Survey, Using the Property File System, Maintenance Work Order, Uses and benefit of work orders, Three types serve three different purposes, Explanation of all information on work orders, Example of Repair reason trend report, Manage Housekeeping with the Standing Work Order, what is the appropriate level of maintenance and housekeeping service
- Manage of Housekeeping (People, Chemicals and supplies, Machines) Motivate, every day techniques, interventions, Work load and labor standards, Case Study in Housekeeping, Concepts that can aid in management of Housekeeping personnel, chemical specifications and dilution, machine ideas
- Preventive Maintenance (PM). Topics include: What you can expect from Preventive Maintenance, Mini Case, what is PM, Breakdown verses PM, How to Set-up Preventive Maintenance, Twenty Ideas for your PM system, Root Cause analysis, Controlled experimentation, How to choose what belongs under the PM system. Special issues PM of grounds,
Included are sample PM Tasklists: for a hot water heater, for the grounds, for the exterior of a building, for apartment inspection, for an HVAC system, for a back-up generator for a trash compactor.
- Getting the work done A. Do it in-house. Topics: Gap of expertise, Craft training, Route maintenance, the route main. person might be equipped with, Purchasing and stocking materials and stocking custodial supplies
B. Getting the work done with contractors. Topics included: Team building, Types of Work commonly contracted, Reasons to hire & not to hire a contractor, Twelve steps of contracting, 16 Tips to avoid claims, avoid these mistakes, considerations for Housekeeping contracts, Bid package, Choose the contractor.
- Computerization- CMMS (Computerized Maintenance Management System). Topics included: Description of CMMS, Typical data required for asset file, Evaluating CMMS, 50 Questions to help your CMMS search, Description of Building Automation System, Complete checklist for purchasing an Energy Management System.
- Problem solving session using data from real buildings and facilities
- Ideas to save Money
Three options for the Managing Building Maintenance Seminar
- Option 1: The most basic way is to just talk on the phone (or use E-mail) and then present a standard course. The courses are tried and tested and has been used to good effect in many maintenance situations.
- Option 2: The second and most common option involves a one day site visit before the class, which allows me to add examples from your facility and adjust the verbal presentation to more nearly suit your needs, meet some of the key players and see for myself some of the special problems you face.
- Option 3: The third option is to conduct a maintenance survey which looks at all of the aspects of maintenance, evaluates areas where improvements are possible and a slanting of the training to the competencies needed to implement the improvements uncovered in the survey.
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